Customer Service

FAQ:

PAYMENT, DELIVERY & RETURNS

Destination: Free Shipping in the United States on orders over $200

Delivery & Returns

FREE economy delivery
2-8 working days

Standard delivery
1-3 working days, $6

Express delivery
1-2 working days, $29

We offer free returns on all orders (Handbag Collection)

 

Q: Do you have international shipping outside the US?

A:  Yes, to the following countries:

In Europe: Spain, France, London

In America: Mexico, Venezuela, Colombia, Costa Rica, Chile

To the rest of the countries, not at the moment but you can contact us via email and we can arrange it with you. 

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Q:  What is our return policy?

A:

  • We do not exchange most of our items except our handbags. It sould be asked withing a week after purchasing. 
  • We can refund your money back.
  • To return your item you have to pay the shipping price. 
  • Merchandise must not be worn, altered, or washed, and must be free of stains, pet hair, floor debris, and pin marks.
  • Merchandise must have all tags attached and be in its original packaging.
  • Final sale items may not be returned.

 

  

Contact Us

If you can't find the answer you're looking for, please get in touch using one of the below options.

By Email

You will receive a response within 24 hours.

deugeniamolina@gmail.com

 

By phone:

+18039088155